Terms of Service & Conditions
Effective Date: September 2026 • Kuku's Doctor-Formulated Fermented Beverages • Servicing Telangana & Andhra Pradesh
Product Nature & Live Culture Specifications
Kuku's specializes in doctor-formulated live probiotic beverages (Kombucha, Milk Kefir, Water Kefir) and active starter cultures created by Dr. Nikitha Reddy.
- Live Ferments: Our beverages contain active, live probiotic cultures. Slight variations in natural carbonation, sediment, taste profile, and shade between small handcrafted batches are standard indicators of authentic fermentation.
- Mandatory Refrigeration: Products must be refrigerated immediately upon arrival (2°C to 6°C). Leaving unopened bottles unrefrigerated causes continued active fermentation, pressure buildup, and souring.
Pricing & Payment Processing
All prices listed on kukusstore.in are expressed in Indian Rupees (₹ INR) and include applicable statutory taxes.
- Payment Authorization: Orders are processed and dispatched only after authorization via our secure Razorpay Payment Gateway.
- No Cash on Delivery: Due to the temperature-sensitive nature of live cold-shipped ferments, Cash on Delivery (COD) is not accepted.
- Price Adjustments: We reserve the right to modify beverage prices without prior notice; however, confirmed orders will never be subject to retroactive price changes.
Shipping & Regional Service Area
Our primary delivery footprint operates across Telangana & Andhra Pradesh (including Hyderabad, Secunderabad, Visakhapatnam, Vijayawada, Tirupati, Warangal, Guntur, and major pin codes).
Customers must provide complete, accurate shipping addresses and ensure an authorized recipient is available to receive cold packages promptly upon delivery.
Intellectual Property Rights
All content on this site—including logos, product brand names, doctor-formulated copy, graphics, images, and fermentation guides—is the exclusive intellectual property of Kuku's Fermented Beverages and Dr. Nikitha Reddy. Unauthorized copying, distribution, or reproduction is strictly prohibited.
Governing Law & Legal Jurisdiction
These Terms of Service and any contractual agreements for purchases shall be governed by and construed in accordance with the laws of India.
Need Help With Orders or Policies?
Our customer support team is available across Hyderabad, Telangana & AP for assistance.